Data Recovery & Backup Melbourne

Lost precious files or family photos, or worried you might? We recover data where it's possible and set up backup that quietly protects everything from here on — on-site across Melbourne's east.

If files have just gone missing — stop using the drive

The single most important thing: stop using the drive straight away. Every time a computer writes new data, it can overwrite the very files you're trying to get back. Turn it off and call us before trying recovery software yourself.

Recovering lost files and photos

Deleted files, a drive that won't show up, photos that vanished after an update — many of these can be recovered. We assess the situation on-site and tell you honestly what the chances are before you commit to anything.

Family photos are what people most dread losing, and they're often what we're called about. We treat them with the care they deserve.

An honest word about limits

Not all data can be recovered. If a drive has failed physically — clicking or grinding noises, repeated freezing and crashes — it may need a specialist recovery lab, which we can refer you to. We'd rather tell you that plainly than promise the impossible.

Backup that just works

The best data recovery is the one you never need. We set up backup that runs quietly in the background so you're protected next time:

External drive backup

Automatic, kept at home, and simple to restore from.

Cloud backup

Stored securely off-site, so your files survive even if the computer is lost, stolen or damaged.

Both — the safest option

A local copy for speed and a cloud copy for safety. We'll set it up and show you it's working.

Data recovery FAQs

Can you recover deleted photos?

Often, yes — especially if you stop using the device as soon as you notice they're gone. We'll assess the chances honestly before you commit.

My hard drive is making a clicking noise — what now?

Turn the computer off and don't restart it. Clicking usually means physical failure, which needs careful handling and sometimes a specialist lab. Call us and we'll advise.

How much backup do I need?

Enough to cover your photos, documents and anything irreplaceable. We'll size it to your needs and set it to run automatically.

Book a technician

Let's get it fixed

Fill in the form and we'll call you back — usually within the hour during business hours — or call us now on 0400 771 828.

  • Same-day & next-day appointments
  • Windows & Mac supported
  • Evenings & weekends available

Request a call-back

Tell us what's happening and we'll call you back — usually within the hour during business hours.

Prefer to talk now? Call 0400 771 828

Computer trouble? We'll come to you.

On-site computer repairs and IT support across Melbourne's eastern suburbs — homes, small business and seniors. Upfront pricing, plain English, no jargon.